Service Management

These days, it's not enough just to be more proactive in tracking and managing the performance of your service and maintenance organization efficiently. You need to create a fully-connected service organization that drives value across your entire enterprise.

Khaga can help deliver service solutions delivering fully integrated, robust, and scalable automated field service management. You'll quickly adapt to continuing change and extend the benefits of automated field service operations to your entire organization—in the office or out in the field.

Khaga recognizes the need for Service performance management for generating and maintaining complex equipment records; mobile service entitlement management (contracts, warranties, and service policies). Service scheduling is streamlined with mobile connectivity’s allowing complete field workforce management workload forecasting capabilities as well as dynamic scheduling functionality.  With proven custom solutions providing visibility and control to dispatchers, supervisors and customers through web-based technologies such as service order dashboards, the enterprise becomes instantly more efficient and informed.  Khaga’s resources also include options for electronic transactional capabilities, including barcode and RFID for tracking key components and high value items.

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Fluid Software Solutions That Adapt to your Business Needs

We don't stuff your business into a package, we configure and customize the package to fit your business needs. ERP solutions are complex and can handle most functions, but invariably there are gaps. That's what separates us from most others -- we can fill the gaps with seamlessly integrated custom programming solutions.